Given the nature of buying car parts we try to make the return process as easy as possible. It’s easy to buy the wrong part, however if you check with us we can help you avoid this. 

We care about keeping you as a long term customer so we keep our returns policy simple and fair. If you are not 100% satisfied with your purchase and it is not damaged you can return the product within 60 days of receipt for a full refund of the purchase price.

We have one simple rule:

We will not refund you if the part / product is not in the exact same state you received it in. For clarity this means:

-No grease, petrol, diesel, oil or any other liquid on the part or box
-Nothing stuck or written on the branded box
-All packaging as new

Our Returns Address is: 

Parts Monster
Pure Offices
Unit 8, Midshires Business Park
Smeaton Close
HP19 8HL
United Kingdom